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Refund Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. 

To be eligible for a return, Contact us to update product defect within 7 days of delivery and item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. 

To start a return, you can contact us at support@obeymart.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 

You can always contact us for any return question at support@obeymart.com.

Do you accept returns from the United Kingdom?

Yes, I accept returns

How can customers return your products?
by mail

How will customers get the return label?
Download/print

Select the product conditions that you allow for returns.
New

What is the restocking fee?
No restocking fee

How much will customers pay for return shipping?
No cost

Damages and issues 
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items 
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. 

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@obeymart.com and send your item to: ObeyMart, 21 Countess Road , Northampton - NN57EA, United Kingdom.


Refunds 
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Please Note: The Customer will have to bear the return shipping cost.

Contact

Phone Number: +447786133369

Email: support@obeymart.com

Address: ObeyMart, 21 Countess Road , Northampton - NN57EA, United Kingdom

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